Following the eConsult update of 24th May, we would like to inform patients that contact with the surgery via eConsults is a means of starting a consultation (a booked appointment) with a clinician, which should fall in line with the normal times patients would have access to the GP/surgery.
We understand that it can be easier for patients to complete an online ‘contact your doctor’ form during evenings and weekends (non-working hours) but we hope that you will take into consideration that these times are also out of working hours for the doctors/clinicians.
Therefore, we are advising patients that the eConsult application is now only available during surgery opening hours. Please see information on how to contact the surgery below.
Thank you for your cooperation
The Practice Manager
27 May 2021
We hope that eConsult has been a useful tool to starting a consultation with a clinician at the practice or if you have needed an admin query dealt with.
However, in recent times we have found that the eConsults received have been overwhelming and, like several other practices, would like to make them available for completion during surgery opening hours only, as would be the case with regular GP appointments.
24th May 2021